Let’s face it. Google is in a tough position when it comes to user privacy. Google wants to give users the best possible experience and the most relevant search results and ads, but since everyone is different, they need personal user data to give the best results. However, most users don’t want Google to keep track of their online activities.
So what to do?
Well, if a Google patent application uncovered by Bill Slawski is any indication, Google has decided to use a lot of information to improve their ad serving through AdSense. And by a lot, I am talking everything from individual click activity, to your interest in certain topics, to mouse hover activity in certain regions of a webpage, and even your facial expressions.
When you pull the privacy element out of the mix, the solution would be fantastic for users and advertisers both. Users would get AdSense ads they may actually be interested in. Advertisers would get more targeted users, meaning higher click-to-conversions, and a better ROI on content matching through AdWords.
But then there is privacy. The patent application lists some potential concepts of learning user interest and intention to creepy new levels – specifically “user eye direction relative to the document” and “user facial expressions.” Not sure how they plan to get that info outside of a controlled environment, or if it’s just in there to future-proof the patent. Either way, “watching” how the average user surfs the Internet and reacts to it outside of the browser window just seems to be a bit too intrusive to me…even more intrusive of tracking click and visited site activity.
Like the Google’s ideas or not, reading Bill’s analysis of Google patents is always interesting and usually gives some insight into the way Google views the world and its role in it. Head over to the post, have a read, and let me know what you think. Does the patent seem as creepy to you as it does to me, or does it seem like business as usual for the GOOG?
