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No One Needs Your “One Stop Shop” Online

The Fear God Communications and Barbering Center. Taken in Accra, Ghana.The “one stop shop.” Based on research done by Phrases.org.uk, the term originated sometime in the 1920s or 1930s, with the oldest known usage coming from an auto shop advert in The Lincoln Star newspaper.

The concept of a one stop shop, a place where you can get all sorts of products and services in one place, has worked well for the mega retailers of the world like Wal-Mart, Tesco, and Target. We all know that the combination of a super retailer’s massive buying power, mixed with location based convenience creates a powerful draw on offline consumers looking to get what they need as quickly and cheaply as possible.

But as small scale marketers, we need to be careful when we assume that what works best for the biggest and brightest in the offline world is the right way to do things in the online world.

Here’s the thing, if you are an affiliate marketer, and you are aiming to be successful and build a business, the one stop shop concept is of no use to you. To begin with, half of the draw of an offline one stop shop is the ability to get a lot of different purchases made the same physical location. But in the virtual world, physical location really isn’t a concern since every product or service is just a Google search away.

But even taking the physical location aspect of the one stop shop strategy out of the mix, some affiliate would still argue that it is very convenient to get all of your online shopping done in one place. Naturally, whey would offer up Amazon or eBay as an example of one stop shop success. What they are forgetting is that Amazon didn’t start as a one stop shop, it started as an online book store. And eBay, a place to buy and sell Pez dispensers. You see, these companies grew and matured into a one stop shop of sorts, but they started and originally succeeded because they weren’t trying to be everything to everyone right out of the gate.

I see examples of this every day when I search through the list of affiliates who have applied to our affiliate program. Without fail, the affiliates who are able to drive traffic and who are top level publishers have focused sites that only aim to solve the problems of their target consumer. They never try to be everything to everyone.

On the other end of the spectrum there are the hundreds of affiliates I review every month who have built a one stop shop site. Usually the site is labeled online mall or portal (yuck). Without fail, these are the least successful affiliates. The ones who are happy to aimlessly throw links on a site and wait in wonder why their one stop shop super-mall hasn’t taken off and made them millions (see the Underpants Gnome strategy).

So this weekend, I want you to take some time and ask yourself if your online strategy is to succeed by targeting a specific group of people with a specific need or if you are the proud owner of a one stop shop. If the former is your strategy, good work, keep it up. If your strategy is the latter, it’s time to reimagine, reformulate and refocus.

Don’t get me wrong, I’m not saying you aren’t going to create the next Amazon. What I am saying is that you’re not going to get there by trying to be Amazon right out of the gate.

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