Will You Be Embarrassed in 10 Years?
I've been paying a lot of attention to Kim Klaver lately because of her insight and ability to tactfully pose questions that challenge the sales community. Oh, and she's a girl, which you don't see a whole lot of in the professional blogosphere. I dig Kim Klaver. And so should you. Okay, moving on...
In one of her recent posts, Klaver asks, "Will you be embarrassed that you sold this?" To illustrate her point, she cites Seth Godin's recent interview with the Electronic Recruitment Exchange (ERE) during which he said:
[...] What I say to marketers who are stuck selling third-rate widgets in shrinking markets is that they should leave. Because when 10 years from now you're no longer at the company, no one's going to want your explanation that the stuff you marketed for all those years wasn't worth marketing.
But I'm not selling widgets, you say. I'm selling insurance. Right. But, in 10 years, will you be embarrassed that you sold insurance? Or that you sold insurance for ABC Company? Klaver continues by saying, "While Godin is referring to big companies in this interview, the same principles apply to us. In the end, we all have to live with ourselves and you may be asked to account for what you did today."
I'm not a big fan of saying something is good "food for thought", but I'm afraid the age-old cliché is spot on this time around.
[RELATED KLAVER POST]: For Love or Money? (This one's a goody, too.)








Comments
Great post Megan. I would add it is not just what you are selling or who you are selling for, but also how are you selling? High pressure tactics, treating employees poorly etc.--lot's of opportunity to do stupid things and end up being embarrased.
Posted by: Dave Free | May 12, 2006 08:02 PM
Excuse my tardy response, Dave...
You're spot on. At InsureMe we live by "Doing the Right Thing."
As it turns out, not only is "Doing the Right Thing" good for your clientsâ€â€it's good for your company culture, too. Good things all around.
Posted by: Megan Mahan | May 18, 2006 10:18 PM