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Word of Mouth

In a recent post on Seeds of Growth, author Dave Free introduced a new form of ADD that seems to be emerging: Customer Attention Deficit Disorder. It seems that customers are no longer paying attention to traditional marketing techniques. Instead, they are paying attention to their friends, family and co-workers. The opinion of people they know carries a lot more weight than the opinion of someone doing the advertising.

Here at InsureMe we have been focusing a great deal of our attention towards our consumers and the experience that they have with us. We want to be remarkable and we want our consumers to share how remarkable we are with others. Viral marketing is becoming more and more important to a company's success as described in Free's post, as well as in this post by Megan.

So...what makes you stand out?

[Related Article]:

Successfully Marketing Yourself & Your Business [InsureMe Agent Resource Center]

Comments

Hey, L..interesting stuff, and I just have a hard time thinking this is truly a disorder, but more of the fact that we are constantly being barraged with information, much less so back in the day. So our society is creating this "disorder". Medication? Maybe meditation? Wave of the future? ha.

I tend to agree with you, Apes. I think consumers are bombarded with information from all sides which in turn might just cause a lack of concentration. I think, though, as marketers we have to be aware that these "disorders" do exist in some form so that we can reach our consumers on their level.

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