Good News for Agents, Bad News for Robots: Consumers Still Prefer the Human Element

A study for IBM reveals that 75 percent of insurance consumers prefer working with an agent. Phew…[Link]

Billions of dollars in fire-related losses in the last 20 years have insurers demanding a new level of consumer accountability. [Link]

Study: More Consumers Interested in Long-Term Care Insurance

Yet one big hurdle remains: many still think it’s too expensive. [Link]