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No Means No...Or Does It?

Looking at objections in a new way may help you to overcome them. And according to Dan Tudor, author of Landing the Deal, objections actually aren't as bad as you may think.

When a prospect objects to your spiel, what does it actually mean?

-Objections are the customer's way of getting a different view of the situation.

-Objections are the customer's way of collecting more information to evaluate the product.

-Objections will reveal the customer's primary needs or areas of interest.

-Objections can move the sales process forward.

-Objections are expressions of the customer's interest and involvement.

Read the entire article here.

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